Privacy Policy
What personal information ArriveUK collects, why it is needed and how you can exercise your rights.
Information we collect
Name, contact details, WhatsApp number, university/course information, arrival and flight details, accommodation requirements, service enquiries, booking/payment records and communications you send us.
Why we use it
To answer enquiries, prepare an arrival plan or quote, coordinate agreed services, communicate about a booking, provide support, keep appropriate business records and meet legal obligations.
Who we may share it with
Only where necessary for an agreed service, relevant details may be shared with appropriate third-party providers such as transport, accommodation, payment or technology providers.
How long we keep it
We keep personal information only for as long as needed for the purpose it was collected, for legal and accounting requirements, dispute handling and legitimate business records.
Your rights
Under UK data-protection law you can ask to access, correct, delete or restrict your information where relevant, object in appropriate circumstances, and raise a privacy concern with us.
Contact & security
We use reasonable organisational and technical measures to protect your information. Privacy questions: dpo@arriveukservices.com.
Questions about this page? Email hello@arriveukservices.com · Last updated: October 2026
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