Five simple stages of your arrival

Your Arrival Coordinator confirms your flight and meeting point, monitors your arrival and arranges a licensed transfer to your accommodation — you are never simply handed to a taxi.

• A call or message from your Arrival Coordinator before you fly
• Flight, terminal, passengers and luggage confirmed
• Meeting instructions sent before travel
• Flight monitored on the day
• ایئرپورٹ پر استقبال
• Licensed transfer to your agreed destination

Short-term arrival accommodation for your first nights in the UK — somewhere checked and ready while you arrive and settle. Your Accommodation Coordinator matches a suitable room and arranges booking and check-in.

• A conversation about your dates, area, room and needs
• Suitable option matched and availability checked
• Room, facilities, location and terms shown before you pay
• Booking arranged with the provider
• Clear check-in instructions before you fly
• Check-in support when you arrive

Your Arrival Coordinator agrees the practical first-day tasks you actually need, schedules them and guides you through — a clear plan, not a vague promise to help with everything.

• Agreed first-day task plan
• SIM / eSIM guidance
• Transport & route guidance
• Essential shopping guidance
• Banking setup checklist
• GP / NHS registration guidance

Your Student Support Coordinator learns your university, area and interests, then points you to the Student Hub guides, verified events and connections that are actually relevant to you.

• A short chat about your university and interests
• Student Hub access
• Oxford & Oxfordshire discovery guide
• Verified events & student-life information
• Useful study, food and shopping spots
• Society & community signposting

A scheduled first week with your named Arrival Coordinator: planned check-ins, follow-up on anything still to sort, and an agreed update for your family.

• Day 1 — arrival and check-in confirmed
• Day 2 — wellbeing message
• Day 3 — practical setup follow-up
• Days 4–5 — local and community guidance
• Day 7 — final check-in
• Family update, where agreed